Requisition ID: 36015
Worksite: Various
Company
The Vancouver Public Library (VPL) is the third largest public library system in Canada, with 800 staff members offering services at 21 branches across the city. VPL values a diverse workforce which represents the vibrant community we so proudly service. Consider joining our committed team of staff and being part of an innovative, inclusive, and rewarding workplace.
The Vancouver Public Library is accepting applications for on-call staff to work as Library Public Service Associate 1.
Job Summary: Working collaboratively within their team and system-wide, the incumbent creates a welcoming, patron centered experience through the delivery of responsive circulation and basic information service. Supports library programming. Understands and supports community-led approaches. Represents the Library's vision, mission and values by demonstrating and modeling conduct that reflects the library's policies and procedures.
Job Requirements:
Education:
- Completion of Grade 12 supplemented by relevant courses and/or experience.
Experience:
- Experience in a customer service environment.
- Related experience in the provision of library services preferred.
Knowledge, Skills & Abilities:
- Knowledge of library methods, procedures and tools applicable to the work.
- Working knowledge of the objectives, organization, procedures, services and resources of the Library.
- Excellent oral and written communication skills.
- Ability to plan, organize and carry out assigned duties and responsibilities.
- Excellent customer service skills.
Applicants must be available to work a minimum of 20 hours per week, including Saturdays and Sundays. An availability grid is provided below; please ensure you include this grid in your cover letter and specify which timeslots you have availability for.
Availability grid:
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
9-1pm
9-1pm
9-1pm
9-1pm
9-1pm
9-1pm
9-1pm
1-5pm
1-5pm
1-5pm
1-5pm
1-5pm
1-6:15pm
1-6:15pm
5-9pm
5-9pm
5-9pm
5-9pm
5-9pm
In addition, please specify whether you have availabilty during some or all of the following timeslots:
- Monday 12:10-8:10pm
- Tuesday 5:10-9:10pm
- Saturday 8:30-5pm
- Sunday 9-6pm
Additional information and leadership competencies can be found in the job description.
Affiliation: CUPE 391
Employment Type: Auxiliary/Casual
Salary: $23.86 to $27.98 per hour plus 12% in lieu of benefits.
Shift Schedule: Varied
Work schedules may change with reasonable notice.
Closing date: Sunday, April 10, 2022 at 11:59pm
While the Library thanks you in advance, only those candidates being considered will be contacted.
Vancouver Public Library is committed to recruiting a diverse workforce that represents the community we so proudly serve. We encourage applicants from diverse backgrounds including Indigenous Peoples, LGBTQ+, all genders, ethnicities, and persons with disabilities. Should you be shortlisted and require an accommodation during the selection process, please provide details to the hiring committee.
Applicants must be prepared to work at any location in the VPL system. As VPL is responsible for the well-being of its patrons, a Police Information Check clearance is a condition of employment. All Vancouver Public Library employees are required to be fully vaccinated as a condition of hire and ongoing employment. Candidates who are not able to obtain a COVID-19 vaccine for a reason related to a Human Rights Code ground (such as disability) can request an accommodation at any time during the recruitment process. Please refer to our policy for further information. Personal information collected is used in accordance with the BC Freedom of Information and Protection of Privacy Act.